One Platform. All Fitness
One Platform. All Fitness
Effective Date: [Insert Date]
This policy explains what cookies are, how FitnessFinder uses them, and what choices you have regarding their use on our platform.
Cookies are small text files that are placed on your device — computer, tablet, or smartphone — when you visit a website. They are widely used across the internet to make websites work efficiently, to remember your preferences, and to provide information to the site owners.
Cookies themselves are harmless. They cannot run programmes, deliver viruses, or access your personal files. They simply store small pieces of information that help a website recognise you and tailor your experience accordingly.
FitnessFinder uses cookies to keep you logged in, remember your preferences, process bookings correctly, and understand how visitors interact with our platform so we can continue to improve it.
We use several different categories of cookie on the FitnessFinder platform. Each serves a different purpose, and some are more critical to the functioning of the site than others. Below is a summary of each type:
Essential cookies are strictly necessary for FitnessFinder to function. Without them, core features such as account login, session management, and the booking process would not work. Because they are fundamental to the operation of the platform, they cannot be disabled.
These cookies do not collect any information about you that could be used for marketing or for remembering where you have been on the internet outside of our platform. They are typically set in response to actions you take — such as logging in or adding a session to your basket.
Performance cookies help us understand how users interact with FitnessFinder — for example, which pages are visited most frequently, how long visitors spend on different parts of the site, and where users tend to drop off during the booking process. This information is used solely to improve the way the platform functions.
All information collected by performance cookies is aggregated and anonymised — it does not identify you as an individual. We use it to spot technical issues, identify areas for improvement, and ensure the platform is running as efficiently as possible for all users.
Analytics cookies allow us to measure and analyse website traffic — how many people visit FitnessFinder, where they come from, and how they navigate through the site. This data helps us make informed decisions about how to develop the platform, prioritise new features, and allocate resources effectively.
We may use third-party analytics services such as Google Analytics to help us collect and interpret this data. These services use their own cookies and operate under their own privacy policies. Any data shared with analytics providers is anonymised and cannot be used to identify you personally.
Some features on the FitnessFinder platform are provided by third-party services. These services may set their own cookies on your device when you interact with their features. FitnessFinder does not control these cookies and they are subject to the privacy policies of the respective third parties.
Third-party services integrated into the platform may include payment processors, mapping services, email delivery providers, and customer support tools. We only work with third parties whose data practices meet appropriate standards, but we encourage you to review their cookie policies if you have specific concerns.
FitnessFinder is not responsible for the cookie practices of third-party services. Please review the privacy and cookie policies of those providers directly.
You have control over which non-essential cookies are stored on your device. You can manage your cookie preferences at any time through your web browser settings. Most modern browsers allow you to block, delete, or be notified when cookies are set.
Please be aware that disabling certain cookies — particularly essential cookies — may affect the functionality of the FitnessFinder platform. Features such as staying logged in, completing bookings, and processing payments may not work correctly if essential cookies are blocked.
When you first visit FitnessFinder, you may be shown a cookie consent banner asking for your permission to set non-essential cookies. You can choose to accept all cookies, reject non-essential cookies, or customise your preferences for each category individually.
Your consent preferences are stored so you are not asked every time you visit. You can change your preferences at any time by clearing your browser cookies or visiting our cookie settings page. Withdrawing consent will not affect the lawfulness of any processing that took place before you withdrew it.
Our cookie practices comply with the UK Privacy and Electronic Communications Regulations (PECR) and the UK GDPR.
We may update this Cookie Policy from time to time to reflect changes in the cookies we use, changes in technology, or changes in applicable law. When we make significant updates, we will revise the Effective Date at the top of this page.
We encourage you to review this policy periodically to stay informed about how we use cookies. Continued use of the FitnessFinder platform after any changes are made constitutes acceptance of the updated policy.
If you have any questions about our use of cookies, please get in touch via our contact page or review our Privacy Notice for more information about how we handle your data.