/* -- HERO -- */
.faq-hero {
  background: #ffffff;
  border-bottom: 1px solid #ececec;
  padding: 64px 6% 52px;
  text-align: center;
  position: relative;
  overflow: hidden;
}
.faq-hero::before {
  content: '';
  position: absolute;
  inset: 0;
  pointer-events: none;
}
.faq-hero-eyebrow {
  display: inline-block;
  font-size: 0.72rem;
  font-weight: 700;
  letter-spacing: 0.14em;
  text-transform: uppercase;
  color: #00768e;
  background: rgba(0,194,238,0.1);
  border: 1px solid rgba(0,194,238,0.3);
  padding: 5px 14px;
  border-radius: 50px;
  margin-bottom: 18px;
}
.faq-hero h1 {
  font-family: var(--ff-font-display); font-weight: var(--ff-display-fw); text-transform: var(--ff-display-tt); letter-spacing: var(--ff-display-ls); text-transform: uppercase;
  font-size: 2.4rem;
  color: var(--ff-ink);
  margin-bottom: 14px;
  line-height: 1.2;
}
.faq-hero p {
  font-size: 0.95rem;
  color: var(--ff-muted-2);
  max-width: 440px;
  margin: 0 auto;
  line-height: 1.7;
}

/* -- PAGE LAYOUT -- */
.faq-page {
  flex: 1;
  padding: 52px 6%;
  max-width: 1200px;
  margin: 0 auto;
  width: 100%;
}
.faq-layout {
  display: grid;
  grid-template-columns: 260px 1fr;
  gap: 48px;
  align-items: start;
}

/* -- LEFT NAV -- */
.faq-nav {
  position: sticky;
  top: 124px;
  display: flex;
  flex-direction: column;
  gap: 4px;
}
.faq-nav-item {
  display: block;
  text-decoration: none;
  padding: 13px 18px;
  border-radius: 10px;
  font-family: var(--ff-font-body);
  font-size: 0.9rem;
  font-weight: 500;
  color: var(--ff-muted);
  cursor: pointer;
  border-left: 3px solid transparent;
  transition: background 0.18s, color 0.18s, border-color 0.18s;
}
.faq-nav-item:hover {
  background: var(--ff-surface-3);
  color: var(--ff-ink);
}
.faq-nav-item.active {
  background: var(--ff-brand-tint);
  color: var(--ff-brand);
  font-weight: 700;
  border-left-color: var(--ff-brand);
}

/* -- RIGHT CONTENT -- */
.faq-content {
  min-height: 80vh;
}
/* Every section is on the page at once — it reads as one document and the left nav
   tracks your position rather than switching tabs. scroll-margin-top clears the sticky
   site header when a nav link jumps to a section. */
.faq-section {
  display: block;
  scroll-margin-top: 130px;
}
.faq-section + .faq-section {
  margin-top: 56px;
  padding-top: 48px;
  border-top: 1px solid var(--ff-line-faint);
}
.faq-section h2 {
  font-family: var(--ff-font-display); font-weight: var(--ff-display-fw); text-transform: var(--ff-display-tt); letter-spacing: var(--ff-display-ls);
  font-size: 1.6rem;
  color: var(--ff-ink);
  margin-bottom: 28px;
  padding-bottom: 16px;
  border-bottom: 2px solid var(--ff-line-faint);
}
.faq-intro {
  font-size: 0.95rem;
  color: var(--ff-muted-2);
  line-height: 1.75;
  margin-bottom: 32px;
}

/* FAQ items */
.faq-item {
  padding: 24px 0;
  border-bottom: 1px solid var(--ff-line-faint);
}
.faq-item:last-child {
  border-bottom: none;
}
.faq-item h3 {
  font-family: var(--ff-font-body);
  font-size: 1rem;
  font-weight: 700;
  color: var(--ff-ink);
  margin-bottom: 10px;
}
.faq-item p {
  font-size: 0.9rem;
  color: var(--ff-muted-2);
  line-height: 1.8;
}

/* -- CONTACT OPTIONS (Still Need Help section) -- */
.contact-options {
  display: flex;
  flex-direction: column;
  gap: 14px;
  margin-top: 8px;
}
.contact-option-card {
  display: flex;
  align-items: flex-start;
  gap: 18px;
  padding: 22px 24px;
  background: #fff;
  border: 1.5px solid var(--ff-line-faint);
  border-radius: 14px;
  text-decoration: none;
  transition: border-color 0.2s, box-shadow 0.2s;
}
.contact-option-card:hover {
  border-color: var(--ff-brand);
  box-shadow: 0 4px 18px rgba(0,194,238,0.1);
}
.contact-option-icon {
  width: 44px;
  height: 44px;
  background: var(--ff-brand-tint);
  border-radius: 10px;
  display: flex;
  align-items: center;
  justify-content: center;
  font-size: 1.1rem;
  color: var(--ff-brand);
  flex-shrink: 0;
}
.contact-option-title {
  font-family: var(--ff-font-body);
  font-size: 0.92rem;
  font-weight: 700;
  color: var(--ff-ink);
  margin-bottom: 5px;
}
.contact-option-desc {
  font-size: 0.83rem;
  color: var(--ff-muted-3);
  line-height: 1.6;
}

/* -- RESPONSIVE -- */
@media (max-width: 860px) {
  .faq-layout {
    grid-template-columns: 1fr;
    gap: 0;
  }
  .faq-nav {
    position: static;
    flex-direction: row;
    flex-wrap: wrap;
    gap: 8px;
    margin-bottom: 32px;
  }
  .faq-nav-item {
    border-left: none;
    border-bottom: 3px solid transparent;
    border-radius: 50px;
    padding: 8px 16px;
    font-size: 0.82rem;
  }
  .faq-nav-item.active {
    border-bottom-color: var(--ff-brand);
    border-radius: 50px;
  }
}
@media (max-width: 600px) {
  .faq-hero h1 { font-size: 1.7rem; }
  .faq-page { padding: 36px 5%; }
  .faq-section h2 { font-size: 1.3rem; }
}
/* Still to be filled in before publication — deliberately loud. */
.faq-todo {
  background: #fff3cd;
  color: #7a5200;
  font-weight: 600;
  padding: 1px 6px;
  border-radius: 3px;
  border: 1px dashed #d9a441;
}